Mainstay Asia Terms and Conditions

In this agreement ‘Us’ or ‘We’ refers to Mainstay Asia Limited, their employees and directors, representatives, agents and affiliates including their principals, officers, directors and employees.
‘Content’ relates to data or media distributed by us through or our content distribution channels. For example, these channels may include but are not limited to Facebook accounts, Twitter accounts, Mobile sites, contents partners or Apps (applications).

‘You’ may refer to a person, partnership, firm, company or other corporate body using our content.

In using our content you agree to all the following Terms and our Privacy & Cookie Policies, which may be amended from time to time by us. You should read these pages and periodically check for changes, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Content on other pages of this website will be considered ‘Terms’, where applicable.\

All Services

Services include but are not limited to introducing job-seekers to prospective employers, promoting and delivering our products and services (both online and off-line), or those of our advertisers, affiliates or partners and the collection and distribution of content relevant to our visitors. Should you no longer wish to be contacted in relation to any of our Services you must contact us.

All content and services are provided in good faith on an ‘AS IS, AS AVAILABLE’ basis. All or any of our content, products and services may be modified or discontinued at any time without notice or liability at our absolute discretion. We are not responsible for cancellation, delay, change or disruption of service, loss of data or consequential loss. We make no representations about the suitability of the content, products and services contained on this website (whether provided by us or a third party) or via our channels for any purpose. No liability is accepted for any loss resulting on your reliance upon the information, products or services we provide on behalf of ourselves or others. Any opinions expressed in our content are our own and you should not regard such opinions as statements of fact. You should independently verify any content that you wish to act or rely upon.

We do not warrant that our content and services will operate error-free or be delivered in a timely manner, or that our systems are free of computer viruses or other harmful mechanisms. If your use of the web site or the material results in the need for servicing or replacing equipment or data, we are not responsible for those costs

Training Services (Refund Policy)

We may cancel a training course:

  1. When payment has not been received. No refund applicable
  2. When a black rain warning or T8 signal is in effect, or expected before 7.00 am on any day a course is scheduled to run. We will offer a credit note against fees paid (valid for 12 months)
  3. The venue or trainer being unavailable. We will offer a credit note against fees paid (valid for 12 months)

The booking organization may provide substitute delegates for any of their staff booked in and unable to attend. No refund for no-show/no-substitution of delegates booked to attend once payment has been received.

Copyright and Trademarks

All contents of this website are Copyright © Mainstay Asia Limited. Any names of third party products and/or services may be the trademarks of their respective owners.

Third Parties

You agree that no joint venture, partnership, employment, or agency relationship exists between us as a result of your use of our website, channels, products or services.

Limitation of Liability

Our maximum liability to you regardless of the cause of action (whether in contract, tort, breach of warranty or otherwise), will not exceed a nominal HKD$1, other than in the provision of Master Class training services where liability is limited to a credit or refund against fees paid for courses cancelled in line with our Refund Policy above.


You agree to defend, indemnify, and hold us harmless from and against any claims, demands and damages (actual and consequential, direct and indirect) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, including without limitation reasonable legal and accounting fees, alleging or resulting, directly or indirectly, from any of the content or services you use.


The courts of Hong Kong SAR, China are to have exclusive jurisdiction to settle any dispute. If any of our terms are found to be invalid or unenforceable then the invalid or unenforceable term will be deemed superseded by a valid, enforceable term that most closely matches the intent.


These policies form part of our Terms of use

Personal Data Policy Statement (“Privacy Statement“)

We comply with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong and the Code of Practice on Human Resources Management from the office of the Hong Kong Privacy Commissioner for Personal Data.

Collection of Personal Data

We will only ask for your personal data in order to provide you with access to our services. Such data provided by you, will only be for the provision of our services and will only be required to the extent necessary to provide those services to you. It is our policy to retain personal data for a period of two years. You agree to automatically renew your consent for us to retain your data for subsequent periods of two years. You may withdraw your consent at any time by requesting that we delete your data. When providing us with the information, you represent that such information is accurate, complete, up to date and true.

Transfer of Personal Data

You agree that your personal data may be disclosed insofar as necessary for processing, or the provision of services, or as required by law or regulation. This may require that your personal data is disclosed to your referees or representatives, our staff, agents, affiliates, clients, associates or any entity that is a party to judicial proceedings, orders, or process served on us. Your data may cross international boundaries.

Protection of Personal Data

We will take appropriate steps to ensure that personal data is protected against unauthorized or accidental access, processing or erasure.

Request for Access, Correction or Deletion of Personal Data

You can contact us to request access to, or make amendments to, or delete your personal data. We will respond to requests within 40 days and reserve the right to charge a reasonable administration fee for work carried out at your request. If you contact us, you will be required to submit a properly completed Data Access Request Form, sent by registered post and to prove your identity. You may not amend information that is valid. This may include but is not limited to your ID card number or passport number.

Cookie Policy Statement (“Cookie Policy“)

Our Cookie Policy relates to the collection of non-personal data through cookies and usage logs.

We collect non-personally identifiable information in aggregate form to monitor and improve the way our visitors interact with this website. We do not link such data collected to any personally identifiable information.

Licence to operate Employment Agency

Licence number: 59004