Senior System Engineer – Citrix/VDI

Senior System Engineer – Citrix/VDI

Job Title: Senior System Engineer – Citrix/VDI
Contract Type: Perm
Location: Hong Kong
Reference: 1817
Contact Name: Jackie Vargas
Job Published: December 17, 2020 14:22

Job Description

Our client, one of the largest International Insurance firms Globally, is currently going through a large amount of transformation, investing significantly into upgrading their regional infrastructure. As part of this, they are currently seeking a seasoned System Engineer (strong Citrix/VDI deployment/implementation experience) who will provide expert level support during the final implementation and eventual handover into BAU environment. The handover into BAU for Citrix Cloud VDI and Virtual apps is deployed in MS Azure.

The ideal candidate is someone who has proven experience with Citrix /VDI deployments in large enterprises and has a strong background in governance, vendor management and support.

Responsibilities of the Role:

  • Responsible for the implementation and support of a Citrix environment 
  • Manage the vendor implementation and ensure all tasks are completed and handover documentation for BAU is in place as per the agreed deliverables
  • Provide support to end-users support teams in the countries after handover to ensure a smooth transition to BAU run
  • Assist with the analysis, evaluation, and preparation of system improvements and optimization 
  • Provide support to the incoming vendor to ensure a smooth transition
  • Develop, maintain, and update Citrix Virtual Apps and Desktops environments as required
  • Provide hands-on involvement with the implementation and integration efforts of an information systems architecture related to the Citrix environment
  • Monitor Citrix & virtual environment for capacity, risk, and workload and take necessary remediation steps
  • Take full ownership to work with various teams to resolve any production-related incidents
  • Apply best practices, strategies, methodologies, and approaches to large scale projects
  • Provide documentation of application and desktop configurations

Requirements of the Role:

  • Degree holder in IT / Computer Science or equivalent discipline
  • At least 5+ years of practical experience with Citrix /VDI and Virtual App deployments in large enterprises
  • Strong background in Supporting Citrix VDI and Azure environments
  • Experience with troubleshooting and deploying Virtual applications
  • Good experience in VDI deployment and support using different provision methods
  • Experience with troubleshooting and deploying Windows 2016 Servers on Citrix
  • Experience with troubleshooting and deploying Windows 10 (multisession) on Citrix
  • Working experience in a Global enterprise environment is advantageous
  • Cloud experience with Azure is beneficial
  • Knowledgeable in using Enterprise Monitoring tools such as Atternity, Citrix Studio and Citrix Director
  • Ability to manage, monitor, and troubleshoot VDI Environment
  • Strong written and oral communication skills, and the ability to effectively communicate with technical and non-technical audiences
  • Certification with Citrix is highly desirable

If interested, please send your most updated CV to with Subject Line: Citrix Engineer

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