Our client, a large Global Insurer, is looking to bring in a seasoned and technical Audio-Visual specialist, to help support and deliver a large increase of demand around regional connectivity, as well as an increasing demand for workshops, webinars and townhalls. The role will require a high level of Professional service and technical accuracy.

Responsibilities of the role:

• Be customer facing and coordinate with internal clients to capture and consult on Audio Visual Support requirements.
• Deliver operational on-site and remote support for various events, such as large-scale video conferences, online presentations, and webinars.
• Play a big role in building this new service, implementing a booking desk, checklists, requirement forms, vendor assistance contacts, and gathering on-site support requirements.
• Collaborate group wide, as the go to person for, any and all, IT Media Services, AV consultancy advice and work and support local IT teams as required.
• Advise on approved products and use these solutions where possible or work with relevant partners and management to evolve the service offerings depending on business requirements.
• Coordinate with external vendors, production crews, regional support teams and end users for their events.
• Maintain relevant equipment e.g. laptops, accounts and specialist cabling as required to carry out the role.

Requirements of the role:

• Strong demonstrable experience in audio visual support is a must.
• Pro-active, team player, who can work independently and stay highly motivated.
• Bring a flexibility and attendance to match client requirements during Event/Training weeks.
• Good understanding of streaming services, primarily MS Teams Live Event, MS Stream and WebEx and protocols.

• Innovative and must recognise problems, suggest contingency plans and provide solutions in a calm and confident manner.

• Experience in client / customer servicing is a large advantage.
• Strong spoken and written English.

If interested to know more, please send your CV to: ben@mainstayasia.com and put “Audio-Visual” in the subject header.