Program Director; Technology, Digital & Analytics

Program Director; Technology, Digital & Analytics

Job Title: Program Director; Technology, Digital & Analytics
Contract Type: Perm
Location: Hong Kong
Reference: 1688
Contact Name: Mary Delfin
Job Published: June 02, 2020 10:31

Job Description

We are looking for a Senior Program Manager to execute a key regional program of strategic importance to our client, a leading Insurance company. The scope broadly covers Digital Customer Engagement, real-time Analytics and AI readiness.

The programme will have a large degree of complexity and spans across multiple functions (not just IT) and country entities. It is important to have strong experience in across technology and business programmes.


Responsibilities of the Role:

  • Plan and execute the roadmap for digital and analytics
  • Work with the group CXO stakeholders to ensure there is alignment between the programs execution and expected ROI/business benefits
  • Establish and manage governance including new digital/technology initiatives and review prioritization mechanism
  • Understand and execute change management principals, covering people (organisational Development), processes, business metrics/KPIs, budgets and forecasting
  • Align Digital product portfolio roadmaps with the technology strategy through internal alignment across all relevant teams
  • Drive the successful delivery of Digital programs within the Digital portfolio
  • Expertly navigate organizational structure to influence Digital program direction, decisions and delivery
  • Facilitate alignment within the Digital portfolio and maintain priorities across the Digital program’s project teams

Requirements of the Role:

  • Demonstrated experience in the areas of digital/technology, operations, business risk, project management and finance.
  • Degree Educated in a relevant discipline
  • 20+ years’ experience in Project and Program Management, including delivery of large, high-profile Programs with many inter-dependencies
  • Experience working in Insurance is an advantage
  • Significant exposure to navigating large, matrixed organizations able to direct and influence
  • Strong communicator in English

If interested, please send your most updated CV in word format to with Digital Program Director in the subject line. 

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